RFI – Rete Ferroviaria Italiana- Admin 28 June 2024
The RFI - Rete Ferroviaria Italiana and the Portale Osservatori Ambientali(Environmental Observatories Portal) choose the ZenDMS document registration system to travel in complete safety
 Il Protocollo Informatico ZenDMS per il settore infrastrutture ferroviarie e trasporti

The result of a shared commitment between the Ministry of the Environment, RFI Rete Ferroviaria Italiana and Italferr of the Ferrovie dello Stato Italiane Group, the Osseratorio Ambientale is a technical control body of the Ministry of the Environment and Protection of Land and Sea (MATTM ). It deals with the environmental control developed in Italy for the construction of High Speed/High Capacity lines and is committed to disseminating best practices to combine infrastructural development and territorial protection.

The needs and challenges in the infrastructure sector

Managing a large number of critical documents every day is a great challenge that hides pitfalls and risks. The main need for a context like the l’Osservatorio Ambientale of RFI Group was that of optimizing the management of document flows through an advanced document registration systemwhile ensuring safety, efficiency and regulatory compliance. A solution that could easily integrate with existing processes and was scalable to meet changing operational needs.

Problema Case History

ZenDMS, the safe and reliable solution

The choice to implement ZenDMS from the ZenShare Suite responded perfectly to the customer’s needs because it gave a boost to the management of its document flows. ZenDMS is a Cloud solution that relies on Microsoft Azure infrastructure, offering a unique combination of security, reliability and scalability.

From implementation to support

The implementation of ZenDMS was carried out in several phases to ensure a smooth and uninterrupted transition of daily operations:
the Interzen team collaborated with the group’s internal managers to understand the specific needs and map the existing document flows. At the end of this detailed analysis, ZenDMS was configured to best respond to specific needs, with a particular focus on security and regulatory compliance.
All existing documents were then securely migrated to the new Cloud platform, ensuring the integrity and accessibility of the data throughout the process.
Finally, constant support is guaranteed to answer any post-implementation needs or questions.

Implementazione
Benefici e risultati case history

Benefits and results: document registration system for safe travel

The implementation of ZenDMS allowed the customer to radically transform the management of its document flows, guaranteeing efficiency, security and compliance.
Centralized and automated document management has significantly reduced the time needed to manage document flows, improving company productivity.
Thanks to the robust infrastructure of Microsoft Azure and to the ISO27001 certification, Interzen guarantees maximum data protection. The ACN national cybersecurity qualification also ensures that all processes comply with current regulations.
A Cloud solution that offers the flexibility necessary to adapt to RFI’s future growth and development needs. The automation of processes and the elimination of manual document management have resulted in a significant reduction in operational costs.
This acquisition has improved RFI’s internal operations, and demonstrates Interzen’s ability to provide advanced technological solutions capable of satisfying the needs of even large industrial companies.

The Document Registration System by Interzen with its high usability and security it is an integral part of the ZenDMS document management system, ACN qualified on the specific Marketplace for Public Administration.

  • It allows you to archive, share and protect company data over time, ensuring that they are accessible only to users who have the rights.
  • It allows the traceability of actions carried out on documents, preventing any unauthorized modifications or loss of data and documents.
  • It is in the Cloud at the Microsoft Azure CSP and guarantees back up every 4 hours with geographical redundancy of the system and Disaster Recovery.

Interzen has obtained authorization from the customer to publish the case history online