FNSI Case History
Problem
Extreme confusion and disorder in the management, filing, research and storage of a huge quantity of documents, mostly paper-based. Great difficulty and too long times for sorting documents to the relevant offices or managers. Inefficiencies and high levels of stress related to the frequent loss of documents.
Need
Identify a simple system to streamline document flow, simplify document sorting and filing operations. Eliminate, where possible, the presence of paper documentation, streamline document search times.
Goals
- system for managing, registering and archiving all incoming and outgoing documents in the simplest and most automatic way possible;
- drastic reduction of paper material
- reduction of the time needed to search for documents;
- elimination of the risk of loss of documents.
Implemented solution
The solution was identified in ZenDMS Protocol Edition, the ad hoc Document Management System solution for the document registration and provided with AGID certification for conservation.
Business Areas
General and secretarial services / Public Administration.
Benefits obtained
The implementation of ZenDMS Protocol Edition fully met the customer’s needs and solved the problems related to document management and protocolization, also eliminating the phenomenon of document loss. Archiving and digital preservation in accordance with the law have finally generated a rational and orderly classification system, guaranteeing operators easy research and almost immediate retrieval of documents.
